Frequently Asked Questions

MainSource 365 Tech LLC is a leading AI solutions provider specializing in automation, intelligent call agents, and custom AI solutions for small to medium-sized businesses. We help companies streamline operations, reduce costs, and improve customer experiences through cutting-edge artificial intelligence technology.

We respond to all inquiries within 24 hours during business days. For urgent matters, you can call us directly at +1 (855) 404-6944, and we offer 24/7 emergency support for existing clients. We prioritize quick response times to ensure your business needs are addressed promptly.

Yes, absolutely! We offer a comprehensive free consultation where we'll assess your business needs, discuss potential AI solutions, and provide recommendations with no obligation. This helps us understand your requirements and helps you understand how our services can benefit your business.

Yes, we specialize in helping small to medium-sized businesses leverage AI technology. Our solutions are designed to be scalable and cost-effective, making AI accessible to businesses of all sizes. We understand the unique challenges small businesses face and tailor our approach accordingly.

We serve a wide range of industries including retail, healthcare, professional services, manufacturing, real estate, e-commerce, and financial services. Our AI solutions are adaptable to most business types, and we customize our approach based on your specific industry requirements and challenges.

Data security is our top priority. We implement enterprise-grade security measures including encryption, secure data transmission, regular security audits, and compliance with industry standards like GDPR and CCPA. All client data is handled with the utmost care and stored in secure, encrypted environments.

Our pricing varies based on your specific needs, business size, and solution complexity. We offer flexible pricing models including one-time implementation fees, monthly subscriptions, and performance-based pricing. During your free consultation, we'll provide a detailed quote tailored to your requirements. Most clients see a positive ROI within 3-6 months.

Implementation typically takes 8-12 weeks from initial consultation to full deployment. The timeline includes discovery (1-2 weeks), development and testing (3-6 weeks), integration and training (2-3 weeks), and launch with optimization (1-2 weeks). Complex custom solutions may take longer, but we'll provide a detailed timeline during planning.

Within 24 hours, you'll receive a response from our team acknowledging your inquiry. We'll schedule a convenient time for your free consultation, either via phone, video call, or in-person meeting. During this consultation, we'll discuss your specific needs and explore how our AI solutions can help your business.

Yes, we provide comprehensive ongoing support including 24/7 technical support, regular system updates, performance monitoring, and continuous optimization. Our support plans include troubleshooting, user training, system enhancements, and regular check-ins to ensure your AI solutions continue to deliver maximum value.

Absolutely! We welcome in-person meetings at our office located at 123 Tech Plaza, Suite 400, Innovation District, San Francisco, CA 94105. Please contact us in advance to schedule an appointment during our business hours. We can also arrange virtual meetings if that's more convenient for you.

We stand behind our work with a satisfaction guarantee. If you're not completely satisfied with your AI solution, we'll work with you to make it right at no additional cost. Our 99% client satisfaction rate demonstrates our commitment to delivering solutions that exceed expectations and drive real business results.

Yes, comprehensive training is included with every implementation. We provide hands-on training sessions, detailed documentation, video tutorials, and ongoing support to ensure your team can effectively use and manage the new AI systems. Training is tailored to different user roles and technical skill levels.

Please include your business name, industry, current challenges, and specific AI services you're interested in. The more details you provide about your needs, the better we can tailor our initial consultation to your requirements. Information about your current systems, team size, and goals helps us prepare a more targeted discussion.